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Sustainability Commitments

Sustainability has always been at the heart of how we operate. As we evolve, we remain committed to embedding sustainable practices across all of our businesses.

Our approach is about finding a balance between environmental responsibility, social impact, and economic growth to create long-term value for our stakeholders.

butterfly garden

Our Sustainability Principles

We strive to build and operate our business such that we make a positive and durable contribution for sustaining energy and water for life.
We support the global goal of limiting planetary temperature rise to less than 2 degrees Celsius by the end of this century to reduce the impact of climate change.
We strive to leverage emerging technologies and business models in the delivery of clean, efficient and reliable energy at a fair price to facilitate the transition to a low-carbon economy.
We aim to provide safe and reliable drinking water and wastewater services while maintaining healthy water ecosystems best practices in efficiency, conservation, re-use, and recycling of water.
We believe that access, engagement and belonging result in more resilient communities and a high-performing workforce.
We seek open dialogue and collaboration with the communities in which we operate.
We encourage good health and wellness for our employees and foster a positive safety culture that promotes ownership, accountability, and care.
We view our suppliers, vendors, and contractors as integral partners and seek their alignment with our values and principles.
We view good governance practices as an essential element in the pursuit of positive and balanced outcomes for our business, our workforce, our shareholders, and our communities.

Our 7 Priority ESG Issues

In 2019, we conducted an assessment to identify issues that are most likely to have a significant impact on our operations and performance. The process consisted of interviewing key internal and external stakeholders, and assessing the outputs against peers, industry and sustainability frameworks, rating agency reports, and insights from our stakeholder engagement activities. This work resulted in the identification of the following seven priority ESG issues.

 

  1. Climate Change
  2. Culture
  3. Talent attraction and retention
  4. Transition and succession
  5. Safety of employees
  6. Reliability and safety of assets
  7. Customer experience and affordability

Environmental stewardship and biodiversity

Healthy ecosystems are vital to our environment, communities, and operations. We're committed to protecting biodiversity, restoring habitats, and reducing our impact.

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Health and safety

Safety and wellness are at the heart of our culture and success. Through comprehensive programs, we prioritize the well-being of employees, contractors, and communities.

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Cybersecurity

We're committed to protecting digital assets, securing customer data, and staying ahead of cyber threats. Discover how we ensure resilience through our proactive cybersecurity approach.

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Community engagement

We recognize that sustainable development is about more than the environment—it's about people. We partner with local communities to create jobs, strengthen economies, and improve quality of life.

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Our Sustainability Commitments